by Brenda on October 12, 2011
It took a little longer than we had anticipated or hoped for, but as of Wednesday, October 12th, our complete phone system, including fax, is once again operational. You may reach us by calling 802-247-3132 between 8:30 a.m. and 5:00 p.m. Eastern time Monday through Friday. Faxes may be sent to 802-247-4233. Voice mail will be available by the weekend. We sincerely appreciate your patience and understanding as we’ve worked to get this system operational. It took the coordination of both our local phone company, which has many, many customers dealing with service issues related to Irene, and our business telephone system provider. We’re glad it’s all come together at last and we can provide you with our usual level of service. Our referral service is operating as normal once again, and we can process requests received via the referral form on the website.
by Brenda on October 7, 2011
We apologize to those who have been trying to reach us by phone during the past two days. We are experiencing difficulty with having calls forwarded to our temporary number, and this is causing callers to get either a rapid busy signal or a message that all the circuits are busy. You may reach us by dialing 802-247-4809. Please DO NOT change our number in your records. This is a temporary number only, and will be discontinued next week when our new phone system is installed. We are scheduled to have the new phone system installed during the afternoon Monday, October 10th. Beginning Tuesday, October 11th all of our previous numbers will be available again, including our fax number.
You may also e-mail Steve Zeoli (steve@safersociety.org), and he will call you back.
Thank you for your patience and understanding as we continue to deal with fallout from Tropical Storm Irene.
